If caught shoplifting, the merchant may notify you of its intent to seek damages by sending you a CIVIL DEMAND LETTER. This civil claim is separate from, and in addition to, any criminal action that might be prosecuted. Massachusetts General Law c 231 § 85R ½ gives a merchant the right to file a civil action for the recovery of damages for larceny or attempted larceny. According to statute, anyone stealing or attempting to steal merchandise shall be liable in tort to the merchant for damages for not less than fifty nor more than five hundred dollars in addition to any actual damages incurred.
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You Received a Shoplifting Demand Letter. Now What?
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